---
title: Receiving an invoice / credit note
description: Know where to find, open and print your invoice(s) or credit note(s)
---

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# Receiving an invoice / credit note

## Know where to find, open and print your invoice(s) or credit note(s)

### Contents:

- [Notification of invoice/credit note](https://help.ipify.app/knowledge/receiving-an-invoice-/-credit-note#I1)
- [Where to find your invoices](https://help.ipify.app/knowledge/receiving-an-invoice-/-credit-note#I2) 
    - [Summary page of your instruction](https://help.ipify.app/knowledge/receiving-an-invoice-/-credit-note#I2a)
    - [Dedicated invoice tab](https://help.ipify.app/knowledge/receiving-an-invoice-/-credit-note#I2b)
    - [Billing side panel](https://help.ipify.app/knowledge/receiving-an-invoice-/-credit-note#I2c)
- [Open, export and print an invoice](https://help.ipify.app/knowledge/receiving-an-invoice-/-credit-note#I3) 
    - [Export as an XML](https://help.ipify.app/knowledge/receiving-an-invoice-/-credit-note#download_as_xml)
    - [Print as a PDF](https://help.ipify.app/knowledge/receiving-an-invoice-/-credit-note#I4)

---

### **Notification of invoice/credit note**

We will send you a notification email when your invoice or credit note is available. As usual, this notification will have a direct link to access it

![](https://lh4.googleusercontent.com/_jXKUT79pjjny8LbUnkfd45m27YhCEhz7JMHcaBMLGH_IGrSgnT-PjEF4zOoqJNs9-gu8SwtKFqsvL0jFBPM_qGTINBY9TPEjiS_FMP0cHgHYLwUdrQDrikZMQMgb432oxqN_KoYbD_5u6GYPsYcNLN2t-o5Kdktx_OeGv2EZn1De-Q72UG_kMkdQTIvew)

### **Where to find your invoices**

#### **Track invoices anytime on the Summary page of your instruction**

You’ll see a link to your invoice(s) on the summary page as well as the total amount. 

![](https://lh5.googleusercontent.com/VZIgPj3BoMbt9XpPX71-0FQ_nlRU9dbpDcW3B2WUoAkM1fCUAkeE5eAx-TZi2NlWo5pOh2HvfviCQc55C2qCDbIjVJD_23yzL9LLnqInu4uRpj_WIw7D6B9qOL5xMRi057H4GafhdNWSOw7pLfzwqcAzHsGuq5MZ9M3IvfGWMVJIlzMDPssUjP9-ppYW7g)

#### **Dedicated invoice tab**

Tab to “Invoices” in your instruction for a more detailed view including the existing status. 

Click 

![](https://lh4.googleusercontent.com/eeWzaqBA7qNWOIoF4LDgn7MfyaKBe3rzD40LsirwRVD0Y-ljRDn4nr471gFinKCEjAW0rjgsmgUBOulzTdKeHlxDKZHXcY9UhPMRbBb6XoQ8T7QmZ8oqUaoH-IrKNumEajZ-EPg_X2Rlv8wkojySq-2sI085p3aalW5ONrLfYkJFKwfEg5JT4WR7AaDWXQ)

#### **Locate all your invoices under Billing**

Using the “Billing” option on the side panel, you can find all issued invoices and credit notes for all your instructions under “Purchases”.

**![](https://lh6.googleusercontent.com/rAVthmpidah77S-efCldGTw7xl9Q4AxV7obV-cMV5nzAUVXwm55pbeoKOkfXNIuES1ou4Uy6XDKDcJS7e-HQnvN_iNDC5YxUT0u-amKFGoZGhnUYMh5JRK1pdEN-LwUQplqmYQVtdkoCYzjXDSPyBKrUeAGL8NWcBnaJM94TRv18HzR6Cqr_oX88edjeVw)**

### **Open, export and print an invoice**

Whenever you want to access your invoice on the platform, all you need to do is click on the line to open it. 

You will land on a new page with the option to print the invoice as a PDF or download it as an XML.![](https://lh4.googleusercontent.com/wMGpWc73Jq6RUsMBWf5dla9UCK9Y7NWeA1IUwX45fYV3gt-sRcDaukBXFdXwUIRWtApLeyJKGOFE92tcM8zaq2lfx94ptwepFANAn3pa1IWh7BmwmEK2zwf9wbVRMar0W2warmq7pYhjYvE2P2S7YbHbc_iD3A1VEDfdScBQoRKoVS0Iz4R6CpLhcFze1w)

#### Export as an XML

You can now also export your invoice(s) as an XML. 

![](https://help.ipify.app/hubfs/Screenshot_2023-02-15_at_16-36-41-png.png)

🗒️**Note:**

Not the export format you're looking for? We can also accommodate other export formats. Contact our [Customer Success team](mailto:support@ipify.app) to submit your request. 

**Print as a PDF**

Clicking "Print invoice" will open a new window. To print, simply press CTRL + P and click save. 

![](https://lh4.googleusercontent.com/pp28Ae7vvAO-sgLokLP9VKlt5CXaSkf6Ck2F7TZFXbA5TAbRt86zwScT0UaduJyLq4XhWJi_MtqVic3sl81ZHGSmTVQz15ayHU0HTIMINJc_xOekJ7pdcrfHWNoPvm8Fm1TIa7eJu9A114Bb5eNmWvNeLxL0eeDRbNa76oEe0rFEqufNUrzmYdE7OvEssQ)

**Frequently asked questions**

 

***How do I pay my invoice?***

Our banking details are indicated on all invoices issued to you.

 

***I don't agree with the invoice costs, what do I do?*** 

You can send us a [message](https://help.ipify.app/knowledge/writing-and-receiving-messages?hsLang=en) on your instruction with your disagreement and we will get back to you.

 

 

 

 

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